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Privacy Policy

This policy explains how Fast Track Building Material LLC collects, uses and protects personal data when you use this website or contact us about our products.

Last updated: 21 October 2026

  1. 01Who we are

    Fast Track Building Material LLC ("Fast Track", "we", "us") is a supplier of building materials and industrial products based at Office #2&3, Al Nakheel Street, Deira, Dubai, United Arab Emirates. We are responsible for the personal data described in this policy.

  2. 02Information we collect

    We collect only the information needed to answer your enquiry and supply your order:

    • Details you give us through our enquiry and quotation forms — your name, company, email address, phone number, the division you are enquiring about, your requirement and any file you attach.
    • Details you share when you contact us by email, phone or WhatsApp, or when you place an order, including delivery and billing information.
    • Basic technical information recorded automatically by our website host when you visit, such as your IP address, browser type and the pages you request. This is used to keep the site secure and working.

  3. 03How we use your information

    • To respond to your enquiries and prepare quotations.
    • To process, deliver and invoice your orders, and to provide after-sales support.
    • To manage our relationship with you as a customer or supplier.
    • To keep our website secure and improve how it works.
    • To meet our legal, tax and regulatory obligations in the UAE.

    We do not sell your personal data, and we do not use it for automated decision-making.

  4. 04Legal basis

    We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE law. We rely on your consent when you submit a form or contact us, on the need to take steps towards or perform a contract with you, and on our legal obligations.

  5. 05Who we share it with

    Your information is seen only by the Fast Track staff who need it to handle your enquiry or order. We may share it with:

    • Service providers who help us run our business, such as our website host and email delivery provider, under an obligation to protect it.
    • Delivery and logistics partners, where needed to deliver your order.
    • Government authorities, courts or regulators, where we are required to by law.

    Some of our service providers may store or process data outside the UAE. Where they do, we take reasonable steps to ensure your data receives an appropriate level of protection.

  6. 06How long we keep it

    We keep personal data only for as long as needed for the purpose it was collected for, and for any longer period required by UAE commercial and tax record-keeping rules. It is then deleted or anonymised.

  7. 07How we protect it

    We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

  8. 08Your rights

    Subject to applicable law, you may ask us to:

    • Give you access to the personal data we hold about you.
    • Correct data that is inaccurate or incomplete.
    • Delete your data, or restrict how we use it.
    • Stop using your data where you object to its use.
    • Withdraw your consent at any time, without affecting anything done before.

    To make a request, contact us using the details below. We may need to confirm your identity before acting on it.

  9. 09Cookies and third-party services

    Our website does not use advertising or analytics cookies. The map on our contact page is provided by Google Maps, and Google may set its own cookies when it loads; its use of data is governed by Google’s privacy policy. Links to other websites are provided for convenience, and we are not responsible for how those sites handle your data.

  10. 10Children

    This website is intended for businesses and trade customers. It is not directed at children, and we do not knowingly collect personal data from anyone under 18.

  11. 11Changes to this policy

    We may update this policy from time to time. The latest version will always be published on this page, with the date it was last updated.

  12. 12Contact us

    For any question about this policy or your personal data, contact Fast Track Building Material LLC, Office #2&3, Al Nakheel Street, Deira, Dubai, United Arab Emirates. coordinator-1@ft-bm.com · +971 4 223 9756.